Frequently Asked Questions
Here you can find detailed answers about purchasing, licensing,
registration, upgrades, system requirements and technical support
for YYhoo Software products.
Purchase & Payment
Is my online payment secure?+
Yes. All payments are processed through secure and trusted payment platforms.
Your payment information is encrypted and never stored on our servers.
What happens after I complete payment?+
After payment, please send us your software machine code.
You will receive your registration code by email within 24 hours.
What if I don’t receive my registration code?+
Please check your spam folder first.
If you still cannot find it, contact us with your order information and email address.
License & Registration
What is a machine code?+
The machine code is a unique identification code generated by the software
after installation. Each computer generates a different machine code.
Is the license bound to one computer?+
Yes. One registration code is valid for one computer only.
If you change your computer, a new machine code will be generated.
How do I register the software?+
Open the registration window, copy and paste the registration code,
click the Register button, then restart the software.
Upgrade & Reinstall
Do I need to pay for upgrades?+
No. All registered users enjoy free lifetime upgrades.
I upgraded and the software shows unregistered. Why?+
This may happen after reinstalling the system or changing hardware.
Please send us your new machine code and original email address.
System & Compatibility
Which operating systems are supported?+
YYhoo Software supports Windows XP, Vista, Windows 7, 8, 10 and 11.
Virtual Windows environments are also supported.
Why does antivirus software show warnings?+
Some antivirus programs may flag automation or marketing software.
All YYhoo products are clean and do not contain viruses or malware.
Support
Is technical support free?+
Yes. We provide free email technical support for all users.
How can I contact support?+